Configuring your AzNET Email Account on Eudora 5.1

Open the Eudora program. If this is the first time using Eudora, it will launch a "New Account Wizard" to configure your AzNET account for you (so you will just need your account username, password, and mail server names from your New Account QuickStart).

If the New Account Wizard does not launch, or if you have used Eudora previously, you will just need to enter a few settings manually in order to get Eudora up and running. Here are the instructions to do so:

1. Click on the "Tools" menu, then select "Options...". In the Options window, click on "Getting Started".
If you are on a Macintosh, you'll have to click on the "Special" menu, and then select "Settings", and then click on "Getting Started".
2. Fill in the boxes in the Options (or Settings, on Mac) window as per the below:
  • Real Name: The name you want to appear on your outgoing email
  • Return Address: your return email address.
  • Mail Server (Incoming): see your QuickStart for your Incoming (POP3) server name.
  • Login Name: the login name on your email account (see your QuickStart, usually but not always it is the same as the first part of your email address (before the '@' symbol))
3.Click on the "Checking Mail" icon. Enter:
  • Mail Server: (see your QuickStart for the Incoming (POP3) server name)
  • Login Name: your email login name (see your Quickstart)
  • Secure Sockets when Receiving: for this option, you can either:
    • Set it to "Required, Alternate Port" [1] (This will make Eudora send your username and password in an encrypted form to the mail server, for security purposes)
      or,
    • If you do not feel this is necessary, select "Never" instead
    The other "Checking Mail" options (saving password, etc) can be configured to your individual preference.
4.You can also click on the Incoming Mail icon to configure miscellaneous options for incoming mail. If you are checking mail from mutliple locations, say from home and at work, you might want to check the "leave mail on server" option, but if you do so please make sure you also check "Delete messages from server after X days" (where X is the number of days you want to leave your email on the server after you've downloaded it).

If you don't set your email program to delete the old messages off the server periodically, your mailbox on the server will fill up and not be able to accept any new mail if it goes over its default size quota.

Make sure "Passwords" is selected under "Authentication".
5.Now click on the "Sending Mail" icon. Some defaults for the "Sending Mail" screen should have been copied over from your "Getting Started" window earlier. Make sure you have your email address in the "Return Address" box, and make sure your AzNET mail server name is entered in the "SMTP Server" box, and that "If Available, STARTTLS" is entered under "Secure Sockets when Sending"[2] (or select "Never" if you do not feel the additional security is necessary). The other options can be checked or unchecked according to your preference.
6.Now click "OK" to save your changes, and you are done.
*Troubleshooting
[1] If you have opted to use Secure Sockets, and receive an SSL error when checking or sending mail (it will come up as Eudora error -6994 or -6995), follow these steps:
Click on the Checking Mail icon under Tools Menu -> Options (or Special Menu -> Settings on Macintosh). Click the "Last SSL Info" button. You will see a window that looks like the below:
Click the "Certificate Information Manager" button. You'll see a window like the below:
Under "Server Certificates" (as highlighted above), highlight the entry for "zNET Internet Services", and click "Add to Trusted", then "Done".
[2] If you receive an SSL error when sending mail (it will come up as Eudora error -6994 or -6995), follow the exact same steps as in [1], above, just go to the "Sending Mail" icon instead of the "Checking Mail" icon.
[3]If you get a error to the effect of "SSL negotiation Failed because of key length" and you are using "sd.znet.com", "la.zotnet.net", "la.zippnet.net", "aznet.net" or "la.aznet.net" for your incoming and outgoing mail server, try changing the server name to simply "la.znet.com". (The server names all resolve to the same mail server, but Eudora has been reported to fail SSL negotiation if the mail server name in the Settings/Options does not exactly match the server name in the server-side SSL certificate. The "official" server name is "la.znet.com" and the other names are simply "aliases" for it.)